By accessing this Website or booking a place on the Retreat, you agree to be bound by these Terms and Conditions as well as our Privacy Policy so please read both carefully as they set out your rights.


Governing Law
You agree that any dispute that may arise between us shall be determined in accordance with the laws of England and Wales and you submit to the exclusive jurisdiction of the courts of England and Wales in order to resolve all disputes.


Intellectual Property
All content on this website (including but not limited to text, graphics, logos, icons, images and audio recordings) is owned by us or our licensors and is protected by copyright. You may not copy, duplicate, reproduce, distribute or use any part of the content on this website without obtaining our prior written consent.


Terms of Sale
When you make a booking, you are making an offer to attend the Retreat. We reserve the absolute right to decline your offer including if, for instance, we have identified a pricing error or are unable to obtain authorization for your payment.

All payments must be paid in Pounds Sterling and the listed prices are inclusive of VAT. You are responsible for any banking charges relating to the payment along with any other taxes that may be payable in your country of residence.

We will hold your place on the Retreat once we have received the agreed deposit and will confirm your place upon receipt of payment of the full amount. If you are paying by instalments as set out under Payments and fail to make any of the subsequent payments in full by their due dates, we have the right to cancel your booking forthwith. In such circumstances, unless we agree an alternative arrangement, there will be no refunds for any prior payments made.

We reserve the right to alter the content and/or change location of the Retreat at any time without any liability to you. We also reserve the right to cancel the Retreat and in such unfortunate circumstances, we will notify you promptly and give you a full refund or the option to attend another Retreat. However, we will not be responsible for any travel expenses or associated costs that may have been incurred by you as a result of a cancellation.

All bookings are final once accepted by us and as there are no refunds available, we strongly recommend that you purchase travel insurance in case of any emergencies or unforeseen circumstances that may arise and prevent you from attending including by reason of cancellation. It is also recommended that you obtain medical health Insurance to cover the duration of your trip.


Travel Arrangements
Please ensure that you will be able to obtain the necessary travel authorization and/or visas that may be required to enter the country of the Retreat before making your booking.

We are not responsible for your travel and visa expenses or any other additional costs that you may incur as a result of travelling to the Retreat.


Your Stay at The Retreat
All personal bills (such as alcoholic drinks, massages or treatments) must be settled directly and in full before leaving the Retreat.

We recommend that you do not bring jewellery or valuable items with you during your stay at the Retreat as we cannot be held liable for the theft, loss of or any damage to your personal property, under any circumstances.


Personal Data
You are responsible for ensuring that the personal information which you provide when you register is true, accurate and current in all respects. See our Privacy Policy regarding the treatment of your personal information.


Your decision to participate on the Retreat means that you are physically, mentally and emotionally capable of safely handling all aspects of your trip.

If you have any concerns, no matter how slight, that you may have a physical or mental health condition, which may prevent you from participating on your trip safely, it is your responsibility to seek medical treatment or consultation to verify whether or not you should participate.

You understand that during the Retreat you may be photographed, videotaped and/or your words may be recorded and authorize and allow Imagination Spa Retreats and its sponsors to use such images, words and likeness for marketing on websites, in brochures or other communications and any other legitimate purpose.


We shall not be liable for any direct, indirect or consequential loss, damage or injury suffered or incurred by you howsoever caused in connection with your attendance at the Retreat.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under the laws of England and Wales.


Neither this website or the activities undertaken at the Retreat purport to provide any medical, psychological, financial or other professional services or advice of any kind.

Any forward-looking statements on the website, made by anyone at the Retreat or in any promotional content do not guarantee actual performance, success or income level.


Changes to Terms
We keep our Terms & Conditions under regular review and any updates will be posted on this page. These Terms & Conditions were last updated on 1st May 2019.


Contact Us
Please contact us if you have any questions about these Terms & Conditions or, alternatively, you can write to us at Imagination Spa, 4th Floor, 18 St. Cross Street, London, EC1N 8UN, England.